Privacy policy

Privacy Policy

Effective Date: 29.1.2025

At Follow the Nordic, operated by Tmi Johanna Maarit Heikkinen (Business ID: 3241324-8), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, and payment details when you book a tour.
  • Health or dietary information you provide to customize our services.

1.2 Automatically Collected Information

  • IP address, browser type, device information, and usage data via cookies when you browse our website.

1.3 Photographic or Video Content

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To confirm bookings, provide guided tours, and meet customer requests.
  • Communication: To respond to inquiries and provide important updates regarding your bookings.
  • Marketing: To promote our services through photos, videos, and testimonials (with your consent, where required).
  • Improvement: To analyze website performance and improve our offerings.
  • Legal Compliance: To meet any applicable laws or regulations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Third-party platforms like payment processors or booking services to facilitate transactions.
  • Legal Authorities: If required by law or to protect our rights.

4. Data Retention

We retain personal information only as long as necessary for the purposes outlined above or to comply with legal obligations. After this period, your data will be securely deleted.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze website traffic, and personalize content. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.
  • Objection: Opt-out of marketing communications or data processing.
  • Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, contact us at the details provided below.

7. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. International Transfers

If your data is transferred outside the EU/EEA, we ensure that appropriate safeguards are in place to protect your information in compliance with GDPR.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: info@followthenordic.com
  • Phone: +358442591426

By using our website or services, you consent to the terms of this Privacy Policy. Thank you for trusting Follow the Nordic!